SERVICE UPDATE — EFFECTIVE JUNE 23, 2026
All DeltaCal and TetraCal service, calibration, and repair requests are now handled by our authorized partner, TPF Control. Please follow the instructions below to submit your request.
DeltaCal & TetraCal Service & Calibration
Mesa Labs has partnered with TPF Control — an ISO/IEC 17025:2017 accredited calibration lab — to deliver dedicated service, calibration, and repair for all DeltaCal and TetraCal instruments.
What Hasn't Changed
Purchasing new instruments and accessories works exactly as before.
- New build orders still placed through Mesa Labs
- Purchase orders submitted to your Mesa Labs account manager or customerservice@mesalabs.com
- Same part numbers, same ordering process
How to Submit a Service or Calibration Request
Before shipping any equipment, you must receive an RMA number and shipping instructions from TPF Control.
Email TPF Control at service@tpf-control.nl with your product model, serial number, and a description of the issue or service needed.
TPF will acknowledge your request and provide an RMA number and shipping instructions.
Ship your unit to TPF Control only after receiving your RMA number and confirmed shipping address.
TPF will complete the service, calibration, or repair and return the unit directly to you with a certificate under their ISO/IEC 17025:2017 accreditation.
TPF Control | service@tpf-control.nl | +31 (0)85 7500 110
Van Heemstraweg 19, 6657 KD Boven Leeuwen, The Netherlands
About TPF Control
TPF Control is a Mesa Labs authorized partner with over 20 years of experience in calibration and instrument service. Their accreditation is granted by the Dutch Accreditation Council (RvA), a signatory to the ILAC Mutual Recognition Arrangement (ILAC MRA).
Calibration certificates from TPF are:
- Recognized as equivalent across all ILAC MRA member countries, including the United States
- Compliant with EPA air monitoring traceability requirements
- Traceable to SI units consistent with NIST traceability principles
- Issued with documented measurement uncertainty
ORDERING NEW INSTRUMENTS OR ACCESSORIES?
No change here — continue to place orders directly through Mesa Labs. Submit purchase orders to your account manager or customerservice@mesalabs.com.
Frequently Asked Questions
Service & Repair
Effective June 23, 2026, all service, calibration, and repair for DeltaCal and TetraCal instruments is handled by TPF Control, Mesa Labs' authorized service partner based in the Netherlands.
- Email TPF Control at service@tpf-control.nl
- Include: product model, serial number, description of the issue or service needed, and any relevant photos or documentation
- TPF will acknowledge your request and send you an RMA number and shipping instructions
- Ship the unit only after receiving your RMA number — do not ship to Mesa Labs
- TPF completes the work and ships the unit back to you directly
No. After June 23, 2026, Mesa Labs no longer accepts DeltaCal or TetraCal units for service or calibration. Please contact TPF Control directly at service@tpf-control.nl.
Complaints received by Mesa Labs through June 23 will be coordinated with TPF for resolution. All requests submitted after June 23 should go directly to TPF.
- Product model (e.g., DC1, TC12)
- Serial number
- Clear description of the issue or type of service needed
- Relevant photos, files, or supporting documentation (if applicable)
- Purchase order number (if required by your organization)
After completing the required evaluation, service, calibration, or repair, TPF Control will ship the unit directly back to you along with the applicable calibration certificate.
All product complaints after June 23, 2026 should be directed to TPF Control at service@tpf-control.nl. All complaints are recorded and reviewed under TPF's quality procedures. Complaints received by Mesa Labs prior to June 23 will be coordinated with TPF for resolution.
Calibration Certificates
Yes. TPF Control holds ISO/IEC 17025:2017 accreditation under the Dutch Accreditation Council (RvA), a signatory to the ILAC Mutual Recognition Arrangement (ILAC MRA). This means:
- Calibration results are recognized as equivalent across all ILAC MRA member countries, including the United States
- All work meets EPA air monitoring requirements for traceability and technical validity
- Calibration is traceable to SI units consistent with NIST traceability principles
Yes. Mesa Labs has managed this type of partner transition with other product lines before. TPF Control's ISO/IEC 17025:2017 accreditation is the internationally recognized standard, and their certificates carry the same regulatory weight.
For customers with auditors or compliance teams requiring formal documentation, please refer to the Accreditation Statement (Appendix B of the Customer Notification Letter). This is available from your Mesa Labs account manager or by emailing customerservice@mesalabs.com.
NIST does not approve individual laboratories or certificates directly. However, TPF Control's calibrations are traceable to SI units in a manner consistent with NIST traceability principles. ISO/IEC 17025 accreditation by an ILAC MRA notified body (such as RvA) satisfies EPA air monitoring requirements for calibration traceability and technical validity.
Ordering New Units & Accessories
No change. All new build orders for DeltaCal, TetraCal, and related accessories continue to be placed directly through Mesa Labs — the same as before. Submit purchase orders to your account manager or customerservice@mesalabs.com.
The following instruments and accessories are covered:
- Flow Calibrator Instruments: DC1, DC100, DC200, TC12, TC5, TC17, TC14
- Parts & Accessories: DC3, 188125, CA9030, 188166, TC9, B2271, A2253, A2254, A2255, B2248
Orders for all of these continue through Mesa Labs. Service and calibration for all units is directed to TPF Control effective June 15, 2026.
About TPF Control
TPF Control is a Mesa Labs authorized calibration and service partner with over 20 years of experience. They are fully capable across gas flow, temperature, pressure, and humidity measurement, and hold ISO/IEC 17025:2017 accreditation under the Dutch Accreditation Council (RvA).
Mesa Labs is directing concentrated internal capacity toward PQ air sampler volume. By partnering with TPF for DeltaCal and TetraCal service and manufacturing, we are ensuring product availability, reducing lead times, and maintaining uninterrupted service continuity — with no reduction in quality or compliance. Learn more at tpf-control.nl.
No. DeltaCal and TetraCal remain active products. This transition reflects Mesa Labs' continued commitment to the product line. TPF Control will continue manufacturing new units and providing all service activities, ensuring availability and responsiveness for customers.
Questions? Contact Mesa Labs at customerservice@mesalabs.com or 303.987.8000.