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RMA request form
Let us know about any potential contamination prior to requesting service.
We recommend annual service and calibration for all occupational health and safety products* for quality assurance and to provide you with a defensible audit trail.
Our expert service, maintenance, and calibration are performed at ISO 17025-accredited facilities in North America, South America, Europe, and Asia. Please note that Mesa Labs is the only laboratory that can perform a DryCal calibration in the US. Third-party calibration laboratories can only verify calibration, not adjust, repair, update hardware or firmware, or check and change batteries.
*Please note that we are unable to accept instruments that may have been exposed to hazardous contaminants at our facilities without prior decontamination and a decontamination verification statement by a certified toxicologist. Please notify us below before shipping these items so that we can ensure proper documentation is in place.
