Use the fillable form below to ask a question, get help, or request a rental meter while yours is being serviced. 

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90XL service order form

Download, complete, and print this form to send it with your equipment for service. 

Complete the form
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pHoenix XL order form

pHoenix XL meters do not need to be sent in for calibration. Order a new module every year to keep your meter updated and functioning optimally. 

Complete the form
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Request a rental

To rent replacement meters while yours are being calibrated, contact us in advance and we’ll help you avoid downtime. 

Complete the form
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Resource library

Find certifications, documentation, and more in our renal care resource library.

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Our Lakewood, Colorado facility provides factory-certified service, repairs, and recertification to original product specifications. Our medical product lines are manufactured and maintained under ISO 13485-certified procedures to ensure quality and technical standards are met.  

We recommend annual service and calibration for all our meters*. As the only factory-certified facility for our products, we make it easy to send your meters in for service. Simply fill out the service order form linked on this page and enclose it with your meter when you ship it to us.  

*Please note that Phoenix XL meters do not need to be sent in for calibration. Use the Phoenix XL form linked on this page to request a new module each year for updates. 

90XL Technician Meter

Submit our RGA form for your annual service and calibration.

Submit the RGA form

pHoenix XL Meter

Request a new model annually for updates.

Submit a request