NOW SERVICED IN NORTH AMERICA

IBP HDM97 Pocket Calibration
Service, now in the USA.

If you are located in North America, you can now send your HDM97 Pocket meter to our Lakewood, Colorado facility for faster turnaround. No more transatlantic shipping.

Start a Service Request
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HDM97 Pocket Meter Now Serviced in North America
Why Service in the USA

Same certification, closer to you

North American customers no longer need to ship HDM97 Pocket meters overseas for annual calibration. The service is now handled domestically, with the same standards you rely on.

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Faster turnaround

Domestic shipping and handling shortens the time your meter is out of service.

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No customs delays

Skip international shipping, brokerage, and customs paperwork.

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United States-based support

Work with the Mesa Labs team in Lakewood, Colorado throughout the process.

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ISO 17205 certified

Calibration is performed to the same traceable standard and certification.

Know Before You Ship

What goes where

The North American service covers HDM97Pocket meters. SmartHDM HDU sensors and warranty claims are still handled by IBP in Germany. Sending the right device to the right place avoids delays.

Send to the USA
HDM97 Pocket Meters

Mesa Labs | Lakewood, Colorado

  • HDM97 Pocket BO, BP, and BQ meters
  • Annual calibration
  • Repair and service
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Handled by IBP in Germany
HDU Sensors & Warranty

IBP Medical GmbH | Hanover, Germany

  • SmartHDM HDU sensor calibration and service
  • All warranty claims
  •  

Contact service@ibpmt.com

The Process

How to send your meter in

1

Complete the online form

Fill out the North American IBP Service Form completely for a smoother process.
2

Add your details

Enter your PO#, RGA#, or Complaint# if available, device type, and 16-digit serial number (on the sticker on the back of the meter).
3

Print and pack it

Print the completed form and include it inside the package, along with your Mesa Labs quote if you received one.
4

Ship to Lakewood

Send your meter to the Mesa Labs facility. Submit your PO only after the service form is filled out.
Helpful Reminders

A few things to check

  • Find the device type and serial number on the manufacturer sticker on the back of the meter. 
  • Enter your PO#, RGA#, or Complaint# if you have one. If not, enter N/A.
  • If you have a BQ meter and plan to send your flow sensor, include it on the RGA form to avoid delays.
  • If you do not need the flow sensor calibrated, leave it out of the shipment. All HDM97Pocket sensors received will be calibrated and applicable charges will apply.
  • Print the completed form and include it inside the package.
  • Include your Mesa Labs quote if you received one
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Unfilled forms may delay your service request.

Ready to send your meter in?

Start the North American IBP Service Form and get your HDM97 Pocket back in the field faster.

Start a service request